3 Americans found dead at Airbnb in Mexico while traveling to celebrate Day of the Dead, officials and family say

Three Americans have been found dead in an Airbnb in Mexico City during a trip to celebrate the The day of the Deadauthorities and the family said Wednesday.

Kandace Florence, 28, of Virginia Beach, was staying with high school friend Jordan Marshall, 28, also of Virginia Beach, with Marshall’s friend Courtez Hall, relatives told NBC News and an affiliate. CORRUGATED of Portsmouth, Virginia.

Investigators believe the trio died of carbon monoxide poisoning, Mexico City prosecutors said.

Marshall was a 12th grade English teacher at Rosenwald Collegiate High School in New Orleans and loved to travel, his mother Jennifer Marshall said.

“In his short 28 years, we can take comfort in the fact that he traveled and lived a very, very full life,” she said Wednesday.

The trio were in the city to mark Día de los Muertos, a celebration traditionally held on November 1 and 2 to honor the dead, their relatives said.

Florence told her boyfriend by phone on Oct. 30 that she was not feeling well, WAVY reported. At some point, the call was dropped and Florence’s boyfriend could no longer reach her. So he contacted the Airbnb host and asked if he could verify the group, the outlet reported.

When authorities arrived, they found all three Airbnb guests dead, WAVY reported. An official cause of death is under investigation.

The Mexico City attorney general’s office did not immediately respond to a request for an update on the investigation.

The State Department has confirmed the deaths of three Americans in Mexico.

Jordan Marshall, 28, left, and Kandace Florence, 28.Courtesy of the Marshall family

“We are closely following local authorities’ investigation into the cause of death. We stand ready to provide all appropriate consular assistance,” the department said in a statement.

Airbnb said it suspended the listing at issue and canceled future bookings while the company investigates. He said he has been in contact with the Airbnb host and providing assistance. The company said it was also in contact with the US Embassy.

“Our priority at this time is to support those affected as authorities investigate what happened, and we stand ready to assist them with their investigations however we can,” the statement read.

Freida, Florence’s mother Florence, told WAVY that her daughter started a candle business called “Glo Through It” in 2020, with each of the candles featuring an affirmation.

“She was a dreamer, a dreamer, which means she wanted to make a difference in other people’s lives,” she said.

Jennifer Marshall said she had normal concerns about her son’s love of travel, but never did anything to discourage him.

“Of course you worry as a parent. But he would usually travel with groups of friends and we would tell him there is safety in numbers, stay together, stay alert,” his mother said.

“But we never tried to talk our son out of living his best life and learning about other cultures. He loved history, he loved learning about food and culture and people from other places. I don’t so I never wanted him to live in fear and not experience life because of things that might happen.”

Ceola Hall, Courtez Hall’s mother, told the NBC affiliate WDSU of New Orleans that his son was a teacher at the KIPP Morial school in the city.

Describing her son as a “happy child”, she said: “He loved me, he loved his family. He loved making everyone laugh.”

Reuters contributed.

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