3 Americans found dead at Airbnb in Mexico while traveling to celebrate Day of the Dead, officials and family say

Three Americans have been found dead in an Airbnb they rented in Mexico City for a trip to celebrate the The day of the Deadauthorities and the family said Wednesday.

Kandace Florence, 28, of Virginia Beach, was staying at Airbnb with high school friend Jordan Marshall, 28, also from Virginia Beach, as well as Marshall’s friend Courtez Hall, relatives told NBC News and to a subsidiary. CORRUGATED of Portsmouth, Virginia.

“It’s quite disheartening at this point, the lack of response we’ve received from the United States Embassy,” Jennifer Marshall, mother of Jordan Marshall, said Wednesday from the family home in Virginia Beach.

“It’s just very disheartening that we had to piece together the death of our son, based on a social media report, based on investigative journalists, but that’s where we are at this point. .”

Florence and Marshall are childhood friends of Virginia, according to Jennifer Marshall. The trio were in the city to mark Día de los Muertos, an annual holiday traditionally held on November 1 and 2 that honors the dead in a celebration of life and death, their relative said.

Florence had spoken with her boyfriend on the phone the night of October 30 and told him she was not feeling well, WAVY reported. At some point, the call was dropped and Florence’s boyfriend could no longer reach her. So he contacted the Airbnb host and asked if he could verify the group, the outlet reported.

When authorities arrived, they found all three Airbnb guests dead, WAVY reported. An official cause of death is still under investigation.

The Mexico City attorney general’s office did not immediately respond to a request from NBC News early Wednesday morning for an update on the cause of death investigation.

The State Department confirmed the deaths of three Americans in Mexico in a statement sent to NBC News on Wednesday morning.

“We are closely monitoring local authorities’ investigation into the cause of death. We stand ready to provide all appropriate consular assistance,” the department said. He did not confirm the identity of the deceased and said: ‘Out of respect for the families’ privacy, we have nothing further to add at this time.

Airbnb also confirmed the deaths.

“This is a terrible tragedy, and our hearts go out to the families and loved ones who mourn such an unimaginable loss,” Airbnb said in a statement Wednesday.

Airbnb said it suspended the listing at issue and canceled future bookings while the company investigates. He said he has been in contact with the Airbnb host and providing assistance. The company said it was also in contact with the US Embassy about the incident.

“Our priority at this time is to support those affected as authorities investigate what happened, and we stand ready to assist them with their investigations however we can,” the statement read.

Freida, Florence’s mother Florence, told WAVY that her daughter started a candle company called “Glo Through It” in 2020, with each of the candles featuring an affirmation to inspire those who light them.

“She was a dreamer, a dreamer, which means she wanted to make a difference in other people’s lives,” she said.

Marshall was a 12th grade English teacher at Rosenwald Collegiate High School in New Orleans and loved to travel, his mother said.

“In his short 28 years, we can take comfort in the fact that he traveled and lived a very, very full life,” Jennifer Marshall said.

“Of course you worry as a parent. But he would usually travel with groups of friends and we would tell him there is safety in numbers, stay together, stay alert.”

She continued: “But we never got tired of talking our son out of living his best life and learning about other cultures. He loved history, he loved learning about food and culture and people from around the world. ‘other places. So I never wanted him to live in fear and not experience life because of things that might happen.”

Ceola Hall, Courtez Hall’s mother, told the NBC affiliate WDSU of New Orleans that his son was a teacher at the KIPP Morial school in the city.

Describing her son as a “happy child”, she said: “He loved me, he loved his family. He loved making everyone laugh.”

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